Frequently Asked Questions

Frequently Asked Questions is a place where you can find answers for most popular customer questions.

Zigbee protocol compatibility

72 2 Days ago
Love

It is easy to synchronize all the smart devices at your home. There is a need for a common language to connect a mass of technology from various manufacturer brands.

Why Tuya Smart is the best smart home app?

202 2 Weeks ago
Love

Nowadays, everyone needs their devices to be smart in their homes but nobody wants lots of different apps on their smartphone to control all the products, nor buy different gateways, bridges and hubs.

How to disable/enable sound on Mi-Light wall panels?

191 4 Weeks ago
Love

Did you know that you can enable or disable the prompt sound when touching the controller on the Mi-Light wall panel? Did you know that you can switch between RGB, RGBW, and RGB+CCT versions? No? Then check out this article!

What light fittings for the bathroom?

293 1 Month ago
Love

It is important to optimize the lighting in your bathroom not only for aesthetics but also for various other practical reasons. The bathroom is the place where you enter after waking up in the morning, fix your hair, apply your makeup, and check out how you look. So, a perfectly lit bathroom with accurate and crisp lighting can make your mood for the day.

Pros and cons of LED light bulbs

192 1 Month ago
Love

Lighting is an important component of our daily lives and we need it for almost every aspect of our everyday operations. With an enhanced sensitization on protecting our environment, there is increased progress made by the lighting industry, and LED lighting is one of these advances. LED technology has been recognized for energy efficiency that has a key selling point for LED lights.

Why do LED lights flicker on camera? How to stop light flickering in a video? (Guide)

1301 2 Months ago
Love

When seen through a camera lens, sometimes it seems like an LED light bulb is flickering quickly at regular intervals like it is turning off and on rapidly. The light flickering in a video becomes more obvious and apparent because the frames per second (FPS) recording of the camera is not aligned with the frequency of electricity. This is known as the ‘strobe effect’. LED lights are of two types i.e. strobe and constant.

All about DMX Control for LEDs

266 2 Months ago
Love

A DMX controller offers you countless options to control LED lights in your space. In past, DMX controls were bulky and big things that were only employed in theatre lighting. But modern-day DMX controls can be smart panels with touch screens or wall controllers. 

All about 0-10V Control for LEDs

345 3 Months ago
Love

0-10V is one of the primary and simplest analogue lighting control protocols, that was used as the first fluorescent lighting control system. It is a control that provides a voltage between the ranges from 0 to 10V DC to generate variable intensity levels.

All about RF control for LEDs

444 3 Months ago
Love

LED lights look great and have a wide range of applications. Both plain white and RGB LED strip lights can be used as task lighting at your office, or accent lighting in your home, or ambient lighting in the industrial area. LED lights are available in many forms and provide you with the creative potential to illuminate your space in the best and most attractive way possible.

All About TRIAC Dimming for LEDs

575 3 Months ago
Love

Dimmers have become the fundamental parts of various lighting systems and applications around us. It will not only enable you to adjust the brightness of light around your home but also significantly reduce the electricity bills when paired with the LED light source.

PWM control - rectangular pulse duty factor in LED lighting

256 3 Months ago
Love

PWM stands for Pulse Width Modulation which is another term for a kind of digital signal. PWM is employed in a wide range of applications including advanced control circuitry. Pulse Width Modulation control is commonly used in controlling the dimming of RGB LED lights. 

Start Guide - How to Setup your Google Assistant?

328 5 Months ago
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Google Assistant is a default virtual assistant built into Android devices for performing tasks, getting information, and asking questions. It can also do the same job on your iPad or iPhone. Although Siri is accessible and convenient on Apple devices, people who have already established Google account with customized information and personalized settings can try Google Assistant as a substitute.

Copper vs Aluminium Wiring: Which Is Best?

433 5 Months ago
Love

Both aluminium and copper are the commonly used materials in the manufacturing of electrical wiring. In this article, we will discuss copper and aluminium wiring and help you decide which one is best for you. Continue reading to know the difference between copper and aluminium wiring.

What is Home Assistant and what it can do?

2090 8 Months ago
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Have you ever wanted Google Assistant or Amazon Alexa to let you have a smart home rather than just a group of smart devices? It would be fantastic to wake up with fresh coffee ready, have TV or radio casting news for you, the temperature adjusted properly, the toaster pre-heated, and all other things smart gadgets do for you, but let them do it on their own based on the time you set on your alarm clock.

Start guide - How to Setup your Amazon Alexa?

241 8 Months ago
Love

If you have bought your first Amazon Echo smart speaker or other Amazon Alexa devices, it can be difficult for you to get started. The lack of a user-friendly interface can make it hard to set up and it becomes difficult for beginners to know what to ask Alexa and what to tell the new voice assistant to do. That is why we are here with a complete guide about how to set up Amazon Alexa.

How Much Internet Speed Does Your Smart Home Need?

410 8 Months ago
Love

Smart devices bring a new level of enjoyment, convenience, and security to your house. The most important thing that keeps your smart home working is your home network. If you add lots of smart devices to your home network without keeping in view the bandwidth they use could lead to a slow connection that makes all smart devices pretty dull.

How to solder: A beginners Guide

219 9 Months ago
Love

In the world of electronics, one of the essential skills to master is soldering. Electronics and soldering go together like peas and carrots. Though it is likely to built electronics without using a soldering iron, you will soon come to know that with just a simple skill, a whole new world is opened. Everyone interested in or working with electronics should know soldering skills.

LED vs Halogen: Which one is better? LED or Halogen?

467 9 Months ago
Love

There are many types of lighting technologies available in the market and it is important to know about them to choose the right one. Halogen and LED lights are the two most common types of lighting and you should know the difference between LED and Halogen lights so that you can make the right decision on what is the best lighting solution for you.

LED profile diffusers - which one to choose?

1451 9 Months ago
Love

When planing proper LED strip lights installation, we can't forget about the aluminium channels for LED strips also known as LED extrusions or LED profiles. Choosing the aluminium channel isn't so hard but what about the cover? The correct answer may be tricky but we will try to explain it in detail in this article.

WL-Box1 - How to fix configuration failed?

1483 11 Months ago
Love

Are you having problems with the MiBoxer Wi-Fi gateway? You follow the instructions and the app keeps saying "configuration failed"? Check out our article to quickly fix this problem.

Wi-Fi vs Zigbee vs Z-Wave - what's the difference?

1678 1 Year ago
Love

The top three wireless smart home technologies are Wi-Fi, Zigbee, and Z-wave. They are very different from each other in numerous aspects. Check out our article to find out more about these three technologies.

How to wire a light switch

7504 1 Year ago
Love

Electricity projects can be tricky and difficult for many people but some of them are easy to do like wiring a light switch that is so simple that anyone can do this. With proper knowledge and few steps, anyone can do this job without hiring a professional electrician. 

What is the Colour Rendering Index and why it is important?

254 1 Year ago
Love

When you are shopping for light bulbs, you may see CRI on some labels i.e. the colour rendering index. Colour rendering index or CRI is the measurement of how well a lamp illuminates colour. It is not a measurement of brightness but more an indication of how sharp colours will appear under its light. 

Amazon Alexa and Amazon Echo: Everything you need to know

378 1 Year ago
Love

Alexa is an Amazon cloud-based voice service that controls a whole smart device system. With its continuously refining artificial intelligence abilities, Alexa can respond to all of your queries and carry out complex routines to give information, assistance, and entertainment to its users. 

12V LED strip lights vs 24V LED strip lights

561 1 Year ago
Love

Also known as LED tape Strips, Flexible LED Strips, or LED Strip Lights, LED tape is a flexible circuit board with integrated light-emitting diodes (LEDs).

How to install Tuya smart radiator valve

888 1 Year ago
Love

Do you know this feeling when you come back to a cold home from holiday and need to wait for the radiators to heat up? Now you can forget about this! With smart Tuya radiator valve, you can set up when, how and how long for your radiators will be ON. 

Choosing the correct size cable

3334 1 Year ago
Love

When we are building or renovating our electrical system, one of the biggest doubts we can run into is choosing the correct size of the electrical cables.

Flickering lights explained

798 1 Year ago
Love

The LED light bulbs may flicker and in this article, we will explain the effects and causes of flickering LED lights and how to fix the issue. In order to explain that first, we need to understand how electrical power and current works.

UV light and viruses

504 1 Year ago
Love

Ultraviolet light has been used for many decades to provide lighting options and other industrial applications. However, the ultraviolet radiation emitted by these lights can be dangerous to humans. Keep reading for an overview of UV light, including its ability to kill viruses, as well as better lighting options for industrial and personal settings.

What is Tuya Smart app and what it can do?

6597 1 Year ago
Love

Tuya Smart application is necessary for wireless control using a phone or tablet. Tuya provides a leading global IoT platform that enables manufacturers, brands, OEMs and retail chains to develop one-stop smart home solutions. 

How to control Mi-Light products via Mi-Light 3.0 app?

1198 1 Year ago
Love

For new Mi-Light users who never had their hands-on Mi-Light products, the synchronisation and app control may be a bit of a challenge, therefore, we have come up with an idea to write this article to help you out with this topic. Check out the possibilities of WiFi control with Mi-Light 3.0 app.

How to sync Mi-Light controllers and bulbs with remote control?

3550 2 Years ago
Love

The synchronisation of Mi-Light remotes with Mi-Light lighting is pretty straightforward but it can be a bit frustrating for the new customers who never used Mi-Light products before. In this article, we will try to make things a bit easier for you...

Why should you purchase LED lights?

221 2 Years ago
Love

Why should you purchase LED lights? Across various industries and markets, LED lighting technology has gained massive popularity. Positive comments from many industry experts have contributed to increasing the popularity of LED light bulbs, LED diodes, LED strips, which in many parts of the world have been successfully replaced by traditional bulbs and fluorescent lamps that used to be used in the past.

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